Please note that when the streaming player asks for your email and password, this is a separate registration from the KMOX VIP. If you haven't used the stream player yet, you should click "Sign up now" in the stream player.
When you register for streaming, you will receive a verification email.
If you're having difficulty with the stream, please click on the question mark inside the stream player or see below for troubleshooting help.. Download Flash Player here.
FREQUENTLY ASKED QUESTIONS:
When I click on the Listen Live button, nothing happens.When I click on the Listen Live button, I hear a weird sound but nothing else happens.
You have a pop up blocker. The KMOX stream player displays in a popup window smaller than your normal window. Refer to your pop up blocker instructions on how to allow popups from our website. If you're unfamiliar with your pop-up blocker software, you can click here to open the KMOX stream player in a new window instead of a popup window.
I'm a member of the KMOX VIP email updates and it's not accepting my email address.The stream player requires a separate registration. Your KMOX VIP data is kept secure on a different computer system, and in order to keep that security, the stream player doesn't have access to it. Just sign up as a new user in the stream player by clicking SIGN UP NOW.
I signed up through the stream player but it says my email address and password are invalid. What's wrong?The stream player sent you an email when you registered. There's a link inside that email that you need to click on to activate your streaming account. Or you may just need to retype your email address and password. Once you've signed up, you can click "Save My Login" when you enter the stream player and then it should automatically log you in on future visits.
I didn't get the verification email when I signed up. How can I listen?
You may have entered an invalid email address, or your inbox may require for our email address to be in your address book before you can receive emails from us. Click EMAIL ME MY PASSWORD from the player and you'll get the email again.
Why am I hearing a delay on the stream versus what I hear on my radio?There's a slight delay for our online server to process and encode the audio for streaming.
Why am I hearing different commercials on the stream versus what I hear on my radio?Due to some union contracts and rules, we are unable to play certain commercials on the Internet. The difficulty of trying to isolate just those commercials on the Internet has made most radio stations nationwide to simply play completely different commercials on the Internet.
Sometimes the audio cuts out while I'm listening.We've done everything we can to minimize this, but it is a product of the Internet and may not ever fully be solved. The dropouts occur when there is low bandwidth available for the stream. This can be caused if you have alot of traffic on your network connection at work, if you're using other programs on your computer that may heavily use up your computer resources. It could happen on our end as well if our connection to provide the stream gets interrupted. If you experience long periods of audio loss, please let us know.
What version of the Flash player do I need, and where do I get it?The KMOX online player requires at least version 6 of the Adobe Flash Player (also known as Macromedia Flash Player). You can download the latest version at http://www.adobe.com/go/getflashplayer Click here to avoid your popup blocker to listen to KMOX.
